Change is constant in IT, so outsourcing basic and repetitive functions can help to make your IT solutions sustainable. Identifying areas that benefit from managed services can benefit your company.
Aditinet offers a range of services that can increase efficiency and extend the performance and lifecycle of your resources across your business, whilst letting you focus on your business growth.
Aditinet can provide required services to help your customers meet organisation and technology changes, and maintain existing systems. This can help you to identify relevant projects to their organisation.
We design a service offering that is specific to your customer, dependent on their in-house expertise, budgetary requirements and other operational needs. Our managed services can help you to help them.
Aditinet pre-sales-as-a-service is available to support your sales teams with technical resources. We can help your sales organisation win more customers and elevate your presence in larger organisations.
Download overview: Pre-sales
Aditinet pre-staging is available to help you with the receipt, preparation, pre-configuration and shipping of hardware and products for your customers.
Download overview: Pre-staging
Aditinet consultancy-as-a-service can help you with multiple vendors across your portfolio to ensure quick and efficient responses to your customer needs around professional services.
Download overview: Consultancy
Aditinet resourcing desk can work with your desk or offer a new service to ensure that your technical pre-and post-sales enquiries are routed quickly and efficiently to help your customers.
Download overview: Resource-desk
Aditinet SOC services help to ensure that your customer products are constantly under review for any incident or failure. We can work to augment your current offers or build a brand-new service for you.
Download overview: SOC support
Aditinet call escalation can augment your L1 support offer with L2 and L3 services escalation to your customers. We can fill in the gaps in your portfolio or expertise to allow you to offer a more complete service.
Download overview: Call escalation